Warranty

 

WARRANTY

Standard warranties on Omniblends are 3 years.  This covers the base unit for 3 years and the mixing jug for 1 year.
Extended Warranties on Omniblends are 7 years.  This covers the base unit for 7 years and the mixing jug for 1 year.
For Commercial use warranty on the base unit is 2 years.

Cutting units and drive sockets are not covered by warranty. The seller warrants that the Products for the time period specified on the order form, from the date of order that they will be free from defects in material and workmanship. No other warranties either express or implied by law are made with respect to these goods. If the goods are being purchased by a business or for a business purpose then the purchaser acknowledges that the Consumer Guarantees Act will not apply.

In all cases, Seller has sole responsibility and discretion for determining the cause and nature of a Product defect, and Seller’s determination with regard thereto shall be final. Buyer’s exclusive remedy and Seller’s sole liability for a breach of warranty reported to Seller during the Warranty Period shall be, at Seller’s option, to replace or repair the affected Product, or to refund to Buyer the price of the Product. All warrantys are: return to base (RTB) and pickup from base. This warranty excludes products that have been subject to abuse, misuse, mishandling, accident, alteration, neglect, unauthorized repair or installation, or procured through an unauthorized third party.

Buyer shall not return Products without first obtaining a customer return material authorization (RMA) number from Seller.